NDIS Worker Screening Check (for Volunteers)

gbs logo.jpg

About the NDIS Worker Screening Check (NDISWC)

The National Disability Insurance Scheme (NDIS) has now introduced Worker Screening Checks.


A Worker Screening Check is an assessment of whether a person who works or volunteers*, or seeks to work or volunteer, with people with disability poses a risk to them. The assessment will determine whether a person is cleared or excluded from working in certain roles with people with disability.


As the Gig Buddies project and ACL Disability Services is an NDIS registered service provider, all Gig Buddies staff and volunteers will now have to obtain a valid Worker Screening Check. This will replace our current requirement for volunteers to have a current and valid police check.
*The NDISWC is free for volunteers.

Open this link in a new window - https://www.service.nsw.gov.au/transaction/ndiswc-apply 


Follow the next steps to get your NDISWC (if you have been paired with a buddy) >

Apply Online Image.jpg

STEP 1. Lodge an online application

To do this, you will need:


  • Four original identity documents (not photocopies, photos or scans) such as:

• Australian driver licence

• Australian passport

• Medicare card

• utility bill (gas, water, electricity, telephone, mobile phone, internet).


  • The NDIS Quality and Safeguard Commission registration number for ACL Disability Service & the Gig Buddies project. We will provide this to you once you have attended a volunteer training session.

  • Your current and previous addresses (if applicable) for the last 5 years

  • Your name, and if applicable, previous names you've been known by throughout your life

  • Your email address (mandatory) and phone number

  • To give consent to a criminal history check, and to your identity, criminal and workplace records, and other information about you being shared with other agencies involved in NDIS regulation and worker screening

  • To provide information from your history about other worker screening checks, court orders relating to child protection, crimes committed overseas and workplace misconduct matters


Once you have completed this form, you will be sent a confirmation email with an application number.


STEP 2. Visit a Service NSW centre within 14 days

You'll need to take with you:


  • Your application number (contained in your confirmation email)

  • Your original identity documents (not photocopies, photos or scans)


You are also required to have your photo taken. Service NSW will then send your application to the NDISWC screening agency for processing.

Thumbs up approve.jpg

STEP 3. Gig Buddies will then be asked to verify

Once we have done so, your application will be assessed.

email notification.jpg

STEP 4. You will receive an email advising you of the outcome. 

If successful, you will be provided a NDISWC number.

You will need to send us a copy of this.


Once this has been done, we can organise your introduction to your buddy!

ndis safe confidentiality.jpg

Where does my information go?

When you undertake an application, your information will be stored on the NDIS Worker Screening Database. This database is overseen by the NDIS Commission, who are responsible for establishing, operating and maintaining the database.


NDIS providers and individuals need to apply to the NDIS Commission to access information stored on the database.


What if I already have a current police check?

For incoming volunteers, if you already have a current police check (and is no more than three years old) you can send that to us instead of undertaking a Workers Screening Check. However once that police check expires, you will need to apply for a Workers Screening Check as outlined above. It is free for volunteers.


For all existing Gig Buddies volunteers, once your current police check expires (three years after the issue date) you will need to obtain a free Worker Screening Check. We’ll be in touch around that time to help you with this.


What if I'm not an Australian Citizen?

In order to obtain a Workers Screening Check, non-Australians citizens are required to supply a Statutory Declaration.


We can provide a template on what to write in this instance. If you require this option, please contact us.


With regards to who can sign your Statutory Declaration, please refer to this approved witnesses list: https://www.ag.gov.au/legal-system/statutory-declarations/who-can-witness-your-statutory-declaration#fees


Likewise, for more information about the Worker Screening Check, please refer to the NDIS website: https://www.ndiscommission.gov.au/workers/worker-screening-workers


For more information about the process of obtaining a Worker Screening Check, please refer to the Service NSW website: https://www.service.nsw.gov.au/ndiswc